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|PAY YOUR BILL BY PHONE
AUTOMATIC WATER PMTS CAN BE MADE FROM YOUR BANK ACCT W/ NO ADD'L FEES. MUST COME IN PERSON TO SET UP
111 W. Franklin St. Kenton, OH 43326
- Debit Authorization Form
- Authorization to Turn Water On
- New Water Customer Application
- Water Department Payment Arrangement
- Rental Permission from Property Owner
Water Quality Reports
Meter ReadingsYour meter will be read every month by the City of Kenton.
Delinquent AccountsPast Due Notices are mailed out if Customer is 60 days past due.
Outside Payment BoxA drop box for payment is located at the rear of the Municipal Building , along with envelopes. We recommend that you do not put cash in the box. Enclose payment stub with check or money order.
Billing and CollectionBills are mailed out on the last day of the month and due on the 15th. A 10% penalty is added on the 16th of the month. Any bill 30 days past due will receive a shut off notice.
Payment ArrangementsCustomers cannot make payment arrangements over the phone. Customers must come into the office to sign a payment arrangement form if their bill is not paid within those 7 days. The customer will receive a copy and the office will put an extension in for your payment. If payment arrangements cannot be kept, you must call the office before the day payment, due to make other arrangements. If no arrangements are made, your services will be disconnected on that day and a $50.00 reconnect fee will be charged.
Forms of PaymentCash, check, money order, Mastercard, Visa, and Discover are accepted forms of payment.
Service Fee - There is a phone surcharge
of .95 in addition to the $2.95. Total is $3.90
CALL BEFORE YOU DIGIt's the law. You should call at least two working days ahead of when you plan on digging in your yard. Call the Water Department to make arrangements for us to mark your water and sewer lines.
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