It's the law. You should call at least two working days ahead of when you plan on digging in your yard. Call the Water Department to make arrangements for us to mark your water and sewer lines.
Your meter will be read every month by the City of Kenton.
Delinquent notices go out on the day after bills are due, 16th of month, and you have 7 days to pay in full or make payment arrangements.
A box for payment is located outside the doors of the Water Department Office, along with envelopes. We recommend that you do not put cash in the box. Enclose payment stub with check or money order.
Bills are mailed out on the last day of the month and due on the 15th. A 10% penalty is added on the 16th of the month. Any bill 30 days past due will receive a shut off notice.
Customers cannot make payment arrangements over the phone. Customers must come into the office to sign a payment arrangement form if their bill is not paid within those 7 days. The customer will receive a copy and the office will put an extension in for your payment. If payment arrangements cannot be kept, you must call the office before the day payment, due to make other arrangements. If no arrangements are made, your services will be disconnected on that day and a $50.00 reconnect fee will be charged.
Cash, check, money order, Mastercard, Visa, and Discover are accepted forms of payment.
Service Fee - if paid online or by phone:
$2.95 for any charge up to $300.00
$2.95 for each additional increment of up to $300.00